What makes Team different from Pro
| Staff logins | Unlimited — every support worker, coordinator and admin gets their own login. 2 staff or 20 staff, same price. ⚡ This pricing is exclusively for early signups. $99/month is a limited launch offer — once the launch period closes, Team returns to $149/month. Lock it in now and keep it forever. |
| Shared team dashboard | See all activity across your team — notes created, compliance status, outstanding invoices — at a glance. |
| Role-based permissions | Set different access levels. Managers see everything. Workers see only their own participants. Fully configurable. |
| Advanced compliance reports | Organisation-wide compliance status. Upcoming screening check expiries across all staff. Audit-export ready. |
| Priority support | Your emails go to the front of the queue. Response within 4 business hours, Monday to Friday AEST. |
| Full data export | Bulk export all notes, invoices and compliance records for your entire organisation in CSV or PDF. |
Everything in Pro, plus:
| AI progress notes | Unlimited for every staff member on your account |
| Voice input | 40+ languages, auto-detected — available to every team member |
| Participant profiles | Unlimited — assign participants to specific staff members or share across the team |
| Invoicing | Full NDIS price guide invoicing — any team member can generate and track invoices |
| PDF export | Any note, invoice or report downloadable as branded PDF, by any team member |
| Data download | Any team member with admin permissions can export all data at any time |
| Email support | Priority — front of queue, within 4 business hours |
Team access explained
| Who gets a login | Every support worker, coordinator, team leader or admin in your organisation. No cap. One person or one hundred — same $99/month. |
| What each login can do | Depends on their role. Support workers can write notes and generate invoices for their assigned participants. Team leaders can see all participants. Admins can manage billing, compliance and exports. |
| How permissions work | You set the roles. Three levels: Admin (full access), Manager (all participants, no billing), Worker (assigned participants only). Assign and change at any time. |
| Participant assignment | Assign participants to individual staff members, or make them visible to the whole team — your choice per participant. |
| Activity visibility | Managers and admins see a live dashboard of team activity — notes written, sessions logged, invoices created, compliance status. |
Data & compliance
| Data hosting | Australian servers (AWS Sydney region). All data stays within Australia. |
| Privacy compliance | Privacy Act 1988 (Cth) and Australian Privacy Principles compliant |
| Compliance dashboard | Organisation-wide view — every worker's screening check status, expiry dates, incident log status |
| Audit export | One-click export of all compliance records in audit-ready format — notes, incident logs, screening records |
| Data portability | Full bulk export of everything at any time. Your data, always yours. No lock-in. |
Solo operator or single-user?
If you're a sole trader or just need one login, the Pro plan gives you everything for $49/month — no team features you won't use. Save $50/month and still get unlimited notes, participants and full compliance tools.
Both launch prices are early signup only — they go up once the launch period closes.
See Pro plan details →